ReportsOverview

Reports overview

Use the current Dashboard reports to understand website analytics and agent traffic.

Report areas

Open the Hardal Dashboard, confirm the active organization and tenant, then choose a report.

Common controls

Reports provide these date controls:

  • Today
  • Last 7 days
  • Last 30 days
  • Custom

Custom opens additional rolling and calendar presets, plus a calendar range. Where available, Filters narrows the report; the available dimensions depend on the report. Check the timezone shown in the date controls when comparing periods.

Use the same date range, timezone, source, and applicable configuration when comparing reports. Their metrics can describe different populations, such as page-active sessions and all sessions.

Where a Live strip is shown, it reports Consented Visitors, Sessions, and Events from the trailing 30 minutes rather than the selected report period.

Choose the next action

QuestionGuide
Which campaign receives conversion credit?Compare Campaign Performance
Which activity counts as engagement?Choose Key Events
What happened around an event?Inspect an Event and Its Session
How do visits reach an important page?Explore Paths to a Key Page
Where does an ordered journey lose visits?Create a Funnel