Compare Mobile and Desktop Conversion
Compare mobile and desktop conversion in Hardal using device-level funnel counts and completion rates.
A device group can bring substantial traffic but contribute fewer completed journeys. Use Overview for traffic context and a funnel's Device breakdown to compare progression through the same sequence.
Use the same outcome and period
Start with a confirmed event such as purchase, sign_up, or generate_lead. Verify the events or paths needed for the journey. Set the same tenant, source, complete date range, and timezone for the comparison.
In Overview, inspect Device Types to understand traffic volume. This does not by itself measure device-specific conversion through a journey.
Break down a funnel by device
Open the funnel
Open an existing funnel or create one for the outcome.
Choose the device breakdown
Choose Device as a supported breakdown dimension.
Review progression
Review the step counts and progression for mobile, desktop, and other recorded groups.
Check the sample size
Compare both starting volume and completion. A high completion share based on only a few visits is weak evidence for a broad decision.
If you need a manual completion rate, divide a group's final-step count by its first-step count. Keep both counts from that same funnel, device group, source, and period. Do not substitute Overview sessions for the funnel's first step.
Choose a practical follow-up
If one device group loses more visits at the form or payment stage, inspect that experience and its tracking on the relevant device. Compare another complete period to see whether the pattern persists.
The Device dimension describes recorded traffic context; it does not identify the same person moving between devices. See Sessions and Visitors, Checkout Drop-Off, and Signup Completion.