Shopify Setup
Install the Hardal Shopify app to create a Signal automatically, start tracking your store, and optionally use a first-party URL.
Install Hardal from the Shopify App Store to track your storefront without adding the web script yourself. During installation, Hardal creates a Signal for the store and starts collecting events.
You don't need to create a Signal or add the Hardal script. Hardal handles both during installation, and Shopify events start flowing automatically.
Before you start
Your Shopify account must have permission to install apps.
Install Hardal on Shopify
Open Hardal in the Shopify App Store
Go to Hardal: Conversion Tracking, select Install, and sign in to Shopify if prompted.
Choose the store
Choose the store you want to connect. Check the requested app access before continuing.
Approve the installation
Approve the installation in Shopify. Hardal creates a Signal for the store and connects the app to it. Tracking starts automatically.
Verify new activity
Open the storefront and interact with it. In the Dashboard, open the Signal created during installation and go to Analytics → Events. Confirm that the new events appear.
Use a first-party URL
Setting up a first-party URL is optional. The Shopify app uses the URL created during installation. Set up a custom domain if you want to send Shopify events through a URL on your own domain.
Set up the custom domain
Install the Shopify app first, and don't add the web script. In the Dashboard, open the Signal created for your store and go to Settings → Setup. Under Custom Domain Guide, add a CNAME record with the exact Name, Type, and Value shown.
Check the DNS record
Return to Settings → Setup. Under Check Status, enter the full custom domain, such as signal.yourdomain.com, and click Check Status. If the record isn't active yet, wait and try again. DNS propagation can take up to 48 hours, depending on your provider.
Use the first-party URL
Once the status check succeeds, use the HTTPS base URL for that domain, such as https://signal.yourdomain.com.
Update the Shopify app
In Shopify Admin, open Apps → Hardal, then choose Configure Analytics. Set Signal URL to the verified first-party URL. Leave the automatically assigned Signal ID unchanged, then choose Save and Start Tracking.
Verify tracking again
Interact with the storefront again. In the Dashboard, open the same Signal and go to Analytics → Events to confirm that new events still appear.
Enter the exact verified base URL. Do not add an endpoint path such as /collect or /push/hardal.
Troubleshooting
| Problem | What to check |
|---|---|
| No events appear after installation | Make sure Hardal is installed and still authorized for the intended store, then interact with the storefront again. |
| Tracking stops after changing the URL | Run Check Status again and confirm that Signal URL contains the full HTTPS base URL for the same domain. |
| Events appear under an unexpected Signal | Use the Signal ID created during Shopify installation. Change only the Signal URL when enabling the first-party domain. |