ReportsOverview

Reports overview

Use the current Dashboard reports to understand website analytics and agent traffic.

Report areas

The Dashboard currently provides two reports.

Common controls

Both reports use the same date controls:

  • Today
  • Last 7 days
  • Last 30 days
  • Custom

Custom opens additional rolling and calendar presets, plus a calendar range. Both reports also provide Filters; the available dimensions depend on the report.

The default period is Last 7 days. Use the same period when comparing numbers between Overview and AI Visibility.

Both reports show Live Visitors, Sessions, and Events from the trailing 30 minutes. These counts refresh every 30 seconds and do not use the selected report date range.