Frequently Asked Questions
Common questions about Hardal analytics solution
Overview
This guide answers frequently asked questions about Hardal’s server-side analytics solution, its features, and how it compares to other analytics tools.
What is Hardal?
What is Hardal?
Hardal is a server-side measurement platform that connects your first-party data from any source to any destination for websites and mobile apps.
What is Hardal Signal ID?
What is Hardal Signal ID?
The Signal ID is your unique website or app identifier in the Hardal system. It’s required for all API requests to ensure data is sent to the correct analytics property. You can find your Signal ID in the Hardal dashboard settings.
Can I send custom events?
Can I send custom events?
Yes! Hardal allows you to send any custom event with your own parameters. Simply use the API endpoint with your event name and add custom parameters in the data object. You can track button clicks, form submissions, video interactions, e-commerce events, or any custom action specific to your business needs.
How can I delete/update my Hardal data?
How can I delete/update my Hardal data?
You can manage your data directly from the Hardal dashboard. Navigate to the Data Management section where you can:
- Delete specific events or user data
- Update user properties and attributes
- Export data for backup purposes
- Set data retention policies For GDPR/KVKK compliance, you can also process user deletion requests through the API or dashboard interface.
How can I connect my SQL data?
How can I connect my SQL data?
Hardal supports native Clickhouse DB for SQL database connections through your own data pipeline feature.
Go to Settings > Database in your dashboard to configure your SQL connection with your database credentials and query settings.